DIGITAL DELIVERY POLICY

Last updated: 11 August 2026

The Wedding Missy currently sells digital products only. We do not currently ship physical products.

1. Digital Delivery

All digital products purchased from The Wedding Missy are delivered electronically.

Depending on the product, you may receive your purchase through:

• An automatic download link after completing your purchase;

• Email delivery;

• A link to access an editable template;

• Another digital delivery method specified on the product page.

Please ensure that the email address provided at checkout is correct and that you have access to it.

2. When Will I Receive My Order?

Digital products are generally available immediately after successful payment.

In some cases, delivery may take a few minutes. Please check your spam, junk, promotions, or other filtered folders if you do not see your delivery email.

Custom products and creative services are not automatically delivered immediately. Their delivery timelines will be agreed with you before or during the booking process.

3. Download Problems

If you have completed your purchase but cannot access your digital product, please contact us at [YOUR BUSINESS EMAIL].

Please include your order number and the email address used for your purchase.

We will make reasonable efforts to help you access the product you purchased.

4. Technical Requirements

You are responsible for having the appropriate device, internet connection, software, applications, accounts, and other technical requirements needed to access or edit your purchase.

Where a product requires a third-party platform such as Canva, you are responsible for having an appropriate account and complying with that platform's terms.

5. Physical Shipping

The Wedding Missy does not currently offer physical shipping.

No physical products will be sent to you unless a product is specifically described as a physical product and shipping information is provided on the relevant product page.

If we introduce physical products in the future, this policy will be updated to include applicable shipping information.

6. Custom Services

Where you purchase a custom design, branding, marketing, creative, or other professional service, the delivery method and estimated timeline will be agreed separately.

Depending on the service, deliverables may be provided electronically by email, file-sharing service, third-party platform, or another agreed digital method.

7. Contact

If you have any questions regarding digital delivery, please contact:

The Wedding Missy

Email: ido@theweddingmissy.com

Website: theweddingmissy.com